Trip Tips - Audubon Zoo

Trip Advisor Certificate of Excellence 2017.Ticketing Tips
Skip the lines! Book your tickets online and print your tickets at home. Or, consider an off-site ticket outlet.

Visiting Tips
- For the best experience, visit during the Zoo's least frequented times—weekday afternoons.
- The Zoo is handicap accessible.
- Strollers and wagons are allowed in the Zoo.
- A limited number of wheelchairs are available for rent.
- Photography (including flash) is permitted in the Zoo.
- Suitcases, backpacks, or coolers (with or without wheels) must not be larger than 28-quart size. One per family. Coolers are not allowed during large festivals and events at the Zoo. Please visit specific event pages for information. Audubon reserves the right to search coolers and backpacks.
- Free Wi-Fi hotspots are available at all Audubon Zoo food venues! Go wild and enjoy Internet access during your Zoo visit. Find free Wi-Fi access at our Flamingo Café, Zoofari Café, Cypress Knee Café and Golf Course Club House.
- Audubon Zoo is a "smoke-free" facility. For the safety and health of all patrons, our staff and the animals in our stewardship, smoking is only permitted outside of the Zoo.

Not Permitted in the Zoo
- Glass containers, disposable straws and lids are not permitted for the safety of our animals.
- Alcohol is not permitted. 
- Bicycles, skates, pets, and radios are not allowed in the Zoo.

Information is subject to change. 

Audubon Nature Institute Members
- Audubon Members are required to have both a photo ID and their member card. If you purchased an Audubon Membership but have not received your card, you must bring a printed confirmation from your online purchase OR print a temporary membership card and bring it with you.
- Audubon Members receive a discount on gift shop purchases!

Zoo Scoop
Audubon Zoo is full of engaging activities for the whole family. View our Zoo Scoop to learn more about what is going on at the Zoo.

Zoo Map
View the map online or pick up a ZOO NEWS and a map at the front gate when you come to visit. The ZOO NEWS offers the latest information on exhibits, concessions, shows and presentation.

Bee Ready
There is a spring bloom for honey bees every season and Audubon Zoo visitors may see increased activity beginning in early March and lasting throughout the summer. Audubon Zoo is seeing a higher population of bees this year due to an unseasonably warm winter. Read more.


Accessibility

To serve all of our guests, Audubon Zoo is committed to providing engaging experiences for everyone.

KultureCity.Sensory Inclusive
Audubon has partnered with KultureCity to expand our inclusion initiatives to make the magic of an Audubon Zoo experience accessible to all members of our community.

Entrance
The Audubon Zoo entrance is located at 6500 Magazine Street in Uptown New Orleans. Visitor drop-off and pick-up is permitted at the front gate. Ramps assist with accessibility to and from the front entrance.

Parking
Parking is free at the Zoo. Designated accessible parking spaces are located close to the front entrance and are available on a first-come, first-served basis.

Strollers and Wheelchairs
Strollers, wagons, and wheelchairs are allowed in the Zoo. They are also available for rent at the Information Booth.

Information Booth
The Information Booth is located inside the Zoo near the front entrance and offers facility maps, daily schedules, lost and found, and general information. Wheelchairs, strollers, scooters, and lockers can be rented here. A Photo ID or $5.00 deposit is required with all rentals. Prices below include tax.
- Wheelchairs: $8
- Scooters: $25
- Single Strollers: $11
- Double Strollers: $13
- Lockers: $5

Pathways
Exhibits at the Zoo are easily accessible by wheelchair or stroller. The Zoo is handicap accessible and the pathways are ADA accessible. Most exhibits are also easy to view from different vantage points.

Rides
The Carousel, train, and Cool Zoo are ADA Accessible. In addition, Cool Zoo offers ADA accessible restrooms and showers.

Guest Comfort Station
The Guest Comfort Station is a private room where guests can go for a few minutes of privacy. The room is also available for nursing mothers. There is a comfort station at the Zoo's front entrance and a Mother's Room at the Carousel.

Restrooms
Accessible restrooms are available throughout the Zoo. Changing tables are available in all restrooms.

Service Animals
Guests with disabilities are permitted to bring service animals to all areas of Audubon facilities where guests are normally allowed—with the exception of Watoto Walk (contact yard) and Audubon Aviary at the Zoo and Parakeet Pointe at the Aquarium. Animals exhibiting signs of ill health or aggressive or erratic behavior will not be allowed. In the event that a guest’s service animal is denied admittance, other assistance will be provided upon request. Animals whose sole function is to provide comfort or emotional support (ESA), therapy animals or animals that provide a service to others not present (dogs in-training) do not qualify as “service animals” under the ADA and are not allowed in Audubon facilities. Pets are also not admitted in Audubon facilities. Pets, ESA and other service animals are allowed in Audubon's public parks.

Questions?
Please call Guest Services at (504) 212-5360 or visit the Information Booth inside the Zoo near the front entrance.

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