Before You Arrive
  • Online sales close 30 minutes prior to event start time. When online ticket sales end, available Zoo Lights tickets may be purchased at the Zoo front gate until 9:00 p.m.
  • Online ticket purchases can be scanned from the confirmation email on your smartphone.
  • Children under 2 years of age receive complimentary admission. Additional activity fees are not included in complimentary admission.
  • Event opens at 6:00 p.m. each night of operation. Event closes at 9:00 p.m.
  • Strollers and wheelchairs may be rented while supplies last.
  • In support of Audubon Nature Institute’s conservation efforts, we are not printing maps for the Audubon Zoo Lights event. Maps will be available online and on signage at the Zoo.

  • Free parking is available at Audubon Zoo and accessible from Magazine Street.
  • Please look for Audubon Zoo security staff if assistance is needed.
  • Audubon Zoo parking can fill up quickly. A later arrival (8:00 p.m. rather than 6:00 p.m.) may improve your parking options. You can use your favorite rideshare app such as Lyft or Uber to save time and avoid parking inconveniences.

At the Event
  • The care of our animals is our #1 priority, activities and lights will be in areas away from habitats to ensure animals get a full night's rest.
  • No outside food or beverages are allowed. Audubon Zoo Concessions will sell a variety of child-friendly and adult-friendly items at the event.
  • The Gottesman Endangered Species Carousel will be accessible as a ticketed attraction.
  • Holiday photos are available for a fee. Purchase prices vary by package.
  • The Zoo Train will not operate during Zoo Lights.

  • For questions regarding your ticket order, please call 1-800-774-7394.
  • For all other questions please call 1-504-861-2537 or email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Thank you for your support of this vital fundraiser for Audubon Zoo!