To serve all of our guests, Audubon Zoo is committed to providing engaging experiences for everyone.

Sensory Inclusion
Audubon has partnered up with KultureCity to expand our inclusion initiatives to make the magic of an Audubon Zoo experience accessible to all members of our community.

Entrance
The Audubon Zoo entrance is located at 6500 Magazine Street in Uptown New Orleans. Visitor drop-off and pick-up is permitted at the front gate. Ramps assist with accessibility to and from the entrance.

Parking
Parking at the Zoo is free. Accessible parking spaces are also free for all vehicles with valid handicapped parking stickers/placards.

Want a closer parking spot? Audubon Zoo is now offering Star Parking Spaces. Star Parking is a premium parking experience for Audubon Zoo guests looking to capture the closest parking spots, while saving time navigating the parking lot searching for a parking space. Audubon Nature Institute has partnered with Premium Parking to offer Star Parking Spaces at Audubon Zoo. Only the designated twenty-six (26) parking spaces are considered Star Parking Spaces. All other parking spaces are complimentary on a “first come, first serve” basis. Accessible parking spaces are also free for all vehicles with valid handicapped parking stickers/placards. Audubon’s portion collected from the Star Parking Spaces will be dedicated to our conservation programs. Simply follow the prompts on the parking sign (QR code or text to pay) or download the Premium Parking app in the Apple App Store or Google Play Store. Major credit card/debit cards are accepted.

Strollers and Wheelchairs
Strollers, wagons, and wheel chairs are allowed in the Zoo. Single strollers, double strollers, scooters and standard wheel chairs are available to rent at the Information Booth. A Photo ID or $5.00 deposit is required on all rentals. Prices below include tax.

• Wheelchairs: $8
• Scooters: $25
• Single Strollers: $11
• Double Strollers: 13
• Lockers: $5

The Zoo has wagon rentals available at the Zoo Information Booth- $15

Information Booth
The Information Booth is located inside the Zoo near the front entrance and offers facility maps, daily schedules, lost and found, and general information. Wheelchairs, strollers, scooters and lockers can be rented here. A Photo ID or $5.00 deposit is required on all rentals.

Pathways
Exhibits at the Zoo are easily accessible by wheelchair or stroller. The Zoo is handicap accessible and the pathways are ADA accessible. Most exhibits are also easy to view from different vantage points.

Guest Comfort Station
The Guest Comfort Station is a private room where guests can go for a few minutes of privacy. The room is also available for nursing mothers. There is a comfort station at the Zoo's entrance and a Mother's Room at the Carousel.

Restrooms
Accessible restrooms are available throughout the Zoo. Changing tables are available in all restrooms.

Service Animals
Guests with disabilities are permitted to bring service animals to all areas of Audubon facilities where guests are normally allowed–with the exception of Watoto Walk (contact yard) and Audubon Aviary at the Zoo and Parakeet Pointe at the Aquarium. Animals exhibiting signs of ill health, aggressive or erratic behavior will not be allowed. In the event that a guest's service animal is denied admittance, other assistance will be provided upon request. Animals whose sole function is to provide comfort or emotional support (ESA), therapy animals or animals that provide a service to others not present (dogs in-training) do not qualify as "service animals" under the ADA and are not allowed in Audubon facilities. Pets are also not admitted in Audubon facilities. Pets, ESA, and other service animals are allowed in Audubon's public parks.