Welcome Members

Thank you for being a part of the Audubon family! Audubon Members no longer need an advanced reservation to visit! Visit using your Digital Membership Card! If you have not received your digital Membership card, please contact the Member Services team at aimembership@AudubonInstitute.org or (504) 861-5105.

Audubon Members enjoy a year of FREE admission to Audubon Zoo and Aquarium, PLUS special perks and exclusive benefits. To access exclusive Member discounts, login to view your Membership Profile and reserve discounted tickets for upcoming events, programs, and experiences.

 LOGIN & VIEW MEMBERSHIP PROFILE

FREQUENTLY ASKED QUESTIONS

MEMBERSHIP QUESTIONS

When does my Membership expire?
You can find your expiration date on your digital Membership card or by logging into your Membership account and accessing the Account Holder Information screen. 

How much does Membership cost?
We offer several different Membership levels depending on your family's needs. See all Membership levels, benefits and prices here.

Are Memberships tax deductible?
Per IRS regulations, all charitable organizations must provide a written disclosure statement concerning quid pro quo contributions over $75.00. Our good faith estimate of fair market value of this membership is equal to or greater than the cost of the membership. Therefore, no part of the membership is tax deductible. Please contact your tax advisor for further guidance. 

MEMBERSHIP ALERTS & UPDATES

You will automatically be added to our Member Alerts emails. However, if you are not receiving them, please subscribe to our monthly newsletter, @Audubon

 SUBSCRIBE HERE


   • Send us an email at aimembership@AudubonInstitute.org.
   • This newsletter is electronic so we will need an active email address.
 


DIRECTIONS & PARKING DETAILS 

   • Audubon Zoo
   • Audubon Aquarium of the Americas


GIFT MEMBERSHIPS

Can I purchase a Gift Membership?
Yes, purchasing a Membership Gift Voucher is easy! You can purchase a Gift Voucher online or by calling the Member Services Team at (504) 861-5105. Gift Vouchers function like a gift card and are not assigned to a specific person at purchase.

When you purchase an Audubon Membership Gift Voucher, the Gift Voucher will be emailed to the purchaser to share with the gift recipient.

Vouchers will be emailed to the purchaser, allowing the purchaser to forward to the gift recipient or print and share with the gift recipient.

How do I redeem my Gift Voucher?
The Gift Voucher becomes an active Membership when it is redeemed by calling the Membership office at (504) 861-5105 or by visiting the Member Services window at Audubon Zoo. The Membership period begins when the voucher is redeemed, which is when the gift recipient’s information will be collected.

When is my Gift Membership valid?
The Membership Gift Voucher is valid for one year from the date of purchase.

MEMBERSHIP CARD QUESTIONS

Audubon’s Membership Program has GONE GREEN and DIGITAL! Audubon Nature Institute is excited to introduce digital membership cards as a benefit of your membership! Your digital Membership card will be e-mailed to the Primary Member within one week of joining or renewing. If you have not received your digital Membership card, please contact the Member Services team at aimembership@AudubonInstitute.org or (504) 861-5105.

These digital enhancements will provide you with a streamlined reservation experience that also has a positive environmental impact!

Where is my Membership Card?
Your digital Membership card will be emailed to the Primary Member within seven days of joining or renewing. 

Am I going to receive a paper Membership card in the mail?
Audubon Nature Institute is excited to introduce digital membership cards as a benefit of your membership! We will no longer mail paper Membership cards. These digital enhancements will provide you with a streamlined reservation experience that also has a positive environmental impact!

Where do I find my digital Membership card?
Your digital card has been emailed to the primary email address associated with your Membership. If you have not received your digital Membership card, please contact the Member Services team at aimembership@AudubonInstitute.org or (504) 861-5105. 

How do I download my digital card to my phone?

  • APPLE USERS
    iPhones have a native app called Apple Wallet. Click the "Download" button in the email you received on your iPhone, then "Add to Wallet," then "Add." Your digital membership card will automatically download to the Apple Wallet app. To access the digital wallet, swipe down on your home screen to activate the Search function. Type "Wallet" into the search bar. Then, tap the Wallet icon that appears under the "Applications" header. From there, you will be able to access your digital card!
  • ANDROID USERS
    If you have an Android device, you need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.

 Need help installing your digital membership card? 

 HOW TO DOWNLOAD YOUR MEMBERSHIP CARD


Taylor Scholars Awards Program

The Taylor Scholars Awards Program is a statewide program that rewards students in grades 6 through 12 with a GPA of 2.5 or higher with free access to Audubon Aquarium of the Americas, Audubon Zoo and New Orleans Museum of Art (NOMA). CLICK HERE to learn more about the Taylor Scholars Award Program.

Taylor Scholars receive FREE admission for the Taylor Scholar and two guests at available times the facilities are open to the public. Taylor Scholars should bring their Taylor Scholars Awards certificate to Audubon Zoo or Aquarium Membership window to visit.

Charter Members

How do I renew my Charter Membership?
Charter Memberships can be renewed by calling (504) 861-5105.

What are Charter Members?
Charter Members are the first and founding members of Audubon Aquarium of the Americas. The Charter level membership allows free admission for two named adults and their child(ren) or grandchild(ren) ages 18 and under and two guests. 

Membership Renewals

How do I renew my membership?

Audubon Memberships can be renewed online. If you have questions about how to renew, visit our Renewal FAQ page to learn more.

MEMBER BENEFITS

COVID PROTOCOL
Proof of COVID-19 vaccination and face masks are NO LONGER REQUIRED at Audubon facilities including the Zoo and Aquarium.