🍽️ Guest Services & Amenities
Are wheelchairs or strollers available?
Audubon Aquarium and Audubon Insectarium permit the use of certain strollers, but due to the flow of the facilities it is strongly recommended strollers are left home when possible. If you choose to or must bring a stroller during your visit, we ask that you follow the below guidelines to ensure you and other guests have the most safe and positive experience:
Strollers are permitted but within the following size restriction:
Cannot be larger than 29” (72 cm) in width and 52” (132 cm) in length.
Wagons, wagon strollers, push cars, and ride-ons are not permitted in order to ensure guests of all ages and abilities can maneuver through the Aquarium safely.
Stroller rentals are available for $11.00 during your visit.
Exceptions: Guests that need to utilize specialty strollers or wagons for medical or sensory purposes are exempt from this policy. For additional questions regarding the stroller policy and exemptions, please contact Guest Services via email at [email protected] or by phone at (504) 861-2537 or (800) 774-7394.
What accessibility services are available?
Audubon Aquarium & Audubon Insectarium are fully ADA-compliant. All pathways, exhibits, restrooms, dining areas, and water fountains are accessible to guests with disabilities. Manual wheelchairs are available at no cost on a first-come, first-served basis; please inquire at Guest Services upon arrival.
Sensory accommodations are also available, including weighted lap pads, sensory bags, quiet zones, and headphone zones (subject to availability).
A private nursing space is located near the Aquarium’s front entrance restrooms.
For full details, please visit our Accessibility & Inclusion page.
Where can I find restrooms and drinking fountains?
Accessible restrooms (including family/gender-neutral options) and water bottle refill stations are located throughout the Aquarium & Insectarium near the entrance, classroom, lobby, South Passage, and Active Exhibits.
Is outside food or drink allowed?
Outside food and drinks are not permitted; however, guests are encouraged to bring their own water bottles. Exceptions are made for medical needs and baby bottles.
Are there dining options in the Aquarium & Insectarium?
Yes! Visit the popular eatery located on the second floor of Audubon Aquarium, Cafe Aqua, for flavorful cuisine with something for everyone - including a variety of kids meals. Indoor seating overlooking the Mississippi River is a perfect stop during your visit. For additional details, visit our Dining page.
Is there a gift shop?
Yes. Our gift shop features marine-themed gifts, plush animals, educational toys, and souvenirs—located near the exit and open during operating hours. Learn more here.
Are there ATMs at the Aquarium & Insectarium?
Yes. A Hancock Whitney ATM is located at 1 Canal Street, just inside the entrance, and is available 24/7.
