Welcome Members
Thank you for being a part of the Audubon family! Audubon Members no longer need an advanced reservation to visit! Visit using your Digital Membership Card! If you have not received your digital Membership card, please contact the Member Services team at aimembership@AudubonInstitute.org or (504) 861-5105.
Audubon Members enjoy a year of FREE admission to Audubon Zoo and Aquarium, PLUS special perks and exclusive benefits. To access exclusive Member discounts, login to view your Membership Profile and reserve discounted tickets for upcoming events, programs, and experiences.
General Membership Questions
You can find your expiration date on your digital Membership card or by logging into your Membership account and accessing the Account Holder Information screen.
We offer several different Membership levels depending on your family's needs. See all Membership levels, benefits and prices below.
Per IRS regulations, all charitable organizations must provide a written disclosure statement concerning quid pro quo contributions over $75.00. Our good faith estimate of fair market value of this membership is equal to or greater than the cost of the membership. Therefore, no part of the membership is tax deductible. Please contact your tax advisor for further guidance.
Membership Card Questions
Audubon’s Membership Program has GONE GREEN and DIGITAL!
Audubon Nature Institute is excited to introduce digital membership cards as a benefit of your membership! Your digital Membership card will be e-mailed to the Primary Member within one week of joining or renewing. If you have not received your digital Membership card, please contact the Member Services team at aimembership@AudubonInstitute.org or (504) 861-5105.
These digital enhancements will provide you with a streamlined reservation experience that also has a positive environmental impact!
Your digital Membership card will be emailed to the Primary Member within seven days of joining or renewing.
Audubon Nature Institute is excited to introduce digital membership cards as a benefit of your membership! We will no longer mail paper Membership cards. These digital enhancements will provide you with a streamlined reservation experience that also has a positive environmental impact!
Your digital card has been emailed to the primary email address associated with your Membership. If you have not received your digital Membership card, please contact the Member Services team at aimembership@AudubonInstitute.org or (504) 861-5105.
How do I download my digital card to my phone?
- APPLE USERS
iPhones have a native app called Apple Wallet. Click the "Download" button in the email you received on your iPhone, then "Add to Wallet," then "Add." Your digital membership card will automatically download to the Apple Wallet app. To access the digital wallet, swipe down on your home screen to activate the Search function. Type "Wallet" into the search bar. Then, tap the Wallet icon that appears under the "Applications" header. From there, you will be able to access your digital card!
- ANDROID USERS
If you have an Android device, you need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.
Need help installing your digital membership card?
Gift Memberships
Yes, purchasing a Membership Gift Voucher is easy! You can purchase a Gift Voucher online or by calling the Member Services Team at (504) 861-5105. Gift Vouchers function like a gift card and are not assigned to a specific person at purchase.
When you purchase an Audubon Membership Gift Voucher, the Gift Voucher will be emailed to the purchaser to share with the gift recipient.
Vouchers will be emailed to the purchaser, allowing the purchaser to forward to the gift recipient or print and share with the gift recipient.
The Gift Voucher becomes an active Membership when it is redeemed by calling the Membership office at (504) 861-5105 or by visiting the Member Services window at Audubon Zoo. The Membership period begins when the voucher is redeemed, which is when the gift recipient’s information will be collected.
The Membership Gift Voucher is valid for one year from the date of purchase.
Taylor Scholars Awards Program
The Taylor Scholars Awards Program is a statewide program that rewards students in grades 6 through 12 with a GPA of 2.5 or higher with free access to Audubon Aquarium, Audubon Zoo and New Orleans Museum of Art (NOMA). CLICK HERE to learn more about the Taylor Scholars Award Program.
Taylor Scholars receive FREE admission for the Taylor Scholar and two guests at available times the facilities are open to the public. Taylor Scholars should bring their Taylor Scholars Awards certificate to Audubon Zoo or Aquarium Membership window to visit.
Charter Members
Charter Members are the first and founding members of Audubon Aquarium of the Americas. The Charter level membership allows free admission for two named adults and their child(ren) or grandchild(ren) ages 18 and under and two guests.
Charter Memberships can be renewed by calling (504) 861-5105.
Membership Renewal FAQs
Visit AudubonMembership.com to renew your Membership.
- Select Renew Membership
- Sign in to your Membership account using your Membership credentials. Your Primary Member Name and Primary Member Email Address can be found in your Membership renewal sent via email or mail. If this is the first time you are logging in to access your Membership account, please set/reset your password using the credentials above.
- Select your preferred Membership Category.
- Confirm your preferred Membership Category.
- Confirm your Membership information.
- Complete your transaction and enjoy a YEAR of FUN at Audubon!
If you have trouble accessing your account, please contact the Member Services team at aimembership@AudubonInstitute.org or (504) 861-5105.
No, there is no penalty to renewing early. Upon renewal, your Membership will be extended 12 months from your current expiration date.
Yes, but we only allow guest name changes within 48 hours of a purchase or renewal, to discourage fraud. Please advise our Member services team of any guest name changes during the renewal process.
Charter Memberships can be renewed by calling (504) 861-5105.
Membership Alerts & Updates
You will automatically be added to our Member Alerts emails. However, if you are not receiving them, please subscribe to our monthly newsletter, @Audubon
• Send us an email at aimembership@AudubonInstitute.org.
• This newsletter is electronic so we will need an active email address.
More Membership FAQs
Our new Membership structure is meant to be more inclusive, accommodating, and personalized for each household.
As of April 1st, we’ve updated our Membership structure and are unable to renew inactive Membership levels. However, our Membership team is expertly trained in guiding our Members to the right Membership level and personalizing your entitlements to fit your household. Do this by visiting our Membership window or calling our Membership office at 504-861-5105.
Our new Membership structure was designed to be more inclusive and give families the opportunity to select entitlements that are most important to them while enjoying FREE admission to Audubon Zoo and the new Audubon Aquarium & Audubon Insectarium all year long.
Member benefits now include a limited number of General Admission tickets that can be purchased at a discounted price. With year-round access to Audubon Zoo and the NEW Audubon Aquarium & Audubon Insectarium, three life enrichening facilities.
Our new Membership structure is personalized to each individual household, which means that not all entitlements will carry over.
A Flex Guest is an unnamed Member that may accompany you and your family while you’re visiting one of our facilities. A Flex Guest may only visit with a named Member.
A caregiver pass can be added to Family Basic level and above. The caregiver receives free admission when visiting with your children under age 18 when you are unable to accompany them. Please send a brief permission note with the Caregiver. We will request the Caregiver’s photo ID on every visit.
Five one-time use Guest Passes are included in the Audubon Krewe Membership.
Yes, paper guest passes will be honored until the pass expires.
Membership gift vouchers may be redeemed until their expiration date at our Membership window.
How many children do you have?
One to two children: Family Basic
Three to four children: Family Plus
Our Audubon Krewe Membership includes five one-time use guest passes.
All Memberships are good for one year and expire at the end of the month. You can find your expiration date on your digital Membership card.
Audubon Nature Institute offers Senior & Military discounts; please visit our Membership window or call us at (504) 861-5105 for more information.
Each Membership is intended for family Members living in the same household. Each household should purchase their own customized Membership.
We have created two new KREWE levels – The Super Krewe, for families with five children or more. The new Audubon Krewe level contains the most valued entitlements from our previous Premium level Memberships and includes two adults in the same household, five children, five one-time use guest passes, one Flex Guest, and one Caregiver. Both of our Krewe levels give you the ability to curate your Membership even further by adding additional children, flex guests, and an additional caregiver.