Trip Tips - Aquarium

Ticketing Tips
Skip the lines! Book your tickets online and print your tickets at home. Or, consider an off-site ticket outlet.

Best Times to Visit
- For the best experience, visit during the Aquarium's least frequented times—weekday afternoons.
- From March to May, schedule your visit in the early part of the week after 2:30 pm to avoid the bulk of school group visitation.
- During the summer, start your visit after 3 pm to avoid camp groups and busy general admission lines.
 - Visit during the fall/winter months (September through January) when our facility is the least crowded and you can casually take in our exhibits at your own pace.
- Holidays, special events and weekends are our busiest days. On weekdays you may call our hotline at (504) 581-4629 or on weekends call (504) 378-2552 prior to your visit to see if we are expecting/experiencing crowds on the day you would like to visit.

Visiting Tips
- The museum is handicapped accessible.
- Strollers are allowed in the Aquarium. Rented strollers are also available for $10.
- A limited number of wheelchairs are available for complimentary use.
- Photography (including flash) is permitted in the Aquarium.
- Audubon Aquarium of the Americas is a "smoke-free" facility. For the safety and health of all patrons, our staff and the animals in our stewardship, smoking is only permitted outside of the Aquarium.
Information above is subject to change.

Entrance
Audubon Aquarium of the Americas entrance is located at 1 Canal Street facing the Mississippi River. The Aquarium entrance is handicap accessible.

Restrooms
Restrooms are located in the Aquarium lobby near the Information Booth on the first floor and between the Frogs and Sea Otter exhibits on the second floor.

Information Booth
The Information Booth is located in the Aquarium lobby where exhibit maps, daily schedules and facility information is available. Wheelchairs may be obtained, free of charge, with the deposit of photo identification at the Information Booth in the Aquarium lobby. Wheelchairs are available in limited numbers, on a first-come, first-serve basis inside of the Aquarium. Guests are advised to bring their personal strollers for use at the Aquarium.

Wheelchair and Stroller Routes
Elevators are available to assist visitors in easily maneuvering the Aquarium.  Small strollers are best for navigating the Aquarium. View the Aquarium map for additional details.

Service Animals
Guests with disabilities are permitted to bring service animals to all areas of Audubon facilities where guests are normally allowed—with the exception of Watoto Walk (contact yard) and Audubon Aviary at the Zoo and Parakeet Pointe at the Aquarium. Animals exhibiting signs of ill health or aggressive or erratic behavior will not be allowed. In the event that a guest’s service animal is denied admittance, other assistance will be provided upon request. Animals whose sole function is to provide comfort or emotional support (ESA), therapy animals or animals that provide a service to others not present (dogs in-training) do not qualify as “service animals” under the ADA and are not allowed in Audubon facilities. Pets are also not admitted in Audubon facilities. Pets, ESA and other service animals are allowed in Audubon's public parks.

Aquarium Map
View the map online or pick up a map in the Aquarium lobby when you arrive!

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